We only ask you for personal information (such as your name,email address, contact no, postal address and pin code) which are essentially required for shipment of your order. Such information is shared with Courier Company/Postal department for delivery. For payments, we also request credit card or other payment account information which are maintain in encrypted form on secure servers owned by Payment Gateway such as PayPal etc. We will never share your information with third party for sales promotion purposes.
When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. Your email address is used to send out emails related to your order information, shipment details and other order related communications. If you have signed up for our newsletter, then you will additionally receive weekly emails keeping you updated with latest products and offers. You may at anytime unsubscribe from our weekly newsletter email list.
We take appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between us and an individual.